There are two stunning innovations from Securus that I believe merit discussion. First, you have to know what Securus does and how they fit into our society.
Running a correctional facility is an incredibly difficult thing to do. It’s like running a hotel that comes with more security concerns. Each facility requires all sorts of public health and safety services. These services include janitorial, plumbing and telecommunications. Securus is a prison telecommunications company.
Prisoners don’t just have the option of which telecommunication company they’d like to use every time they make a phone call. Prisons choose the telecommunications company and they lock that company into a contract. Inmates must use the company that the prison chooses. Inmates should count themselves lucky if they get Securus as their provider.
Securus has good reviews, an A+ rating with the Better Business Bureau and they are accredited by the same agency. They have reinvested over $600 million of their own profits to make their products better. They also innovate new solutions on a near-daily basis.
These innovations often keep prisoners and prison guards safer. The company has innovated a cell phone jamming system that makes it impossible for rogue cell phones to connect to a network inside of the prison. The technology also locates the rogue phone so that guards can confiscate the contraband. Communications channels outside of the recorded telephone call system are dangerous and can be used to plan crimes or escapes.
Securus records all the phone calls that go through their lines. A software innovation allows guards to search the recorded phone call data bank for an individual’s voice or a key phrase. The calls are then brought up virtually instantly. The information in these phone calls can lead to arrests and often times the information prevents crimes inside and outside of the facility.