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Here’s How Leading Digital Marketing Agency White Shark Media Handles Their Most Common Complaints

Every company, no matter how wonderful they may be, will eventually receive a complaint from a customer. Some people may have had a truly bad experience and others may just be impossible to please. Whatever the reason may be, it is important for businesses to be proactive about the complaints they receive. Not every business has a method of managing these issues, so it is refreshing when one is entirely open about the complaints they hear, and how they handle them.
White Shark Media has not just been open with what complaints they have heard from their customers; they have actually used these complaints to improve how they do business. In fact, they willingly admit that they have used the suggestions of others to make their services more on target with what people need.
How have they changed? They spend more effort helping clients to understand what their campaigns entail. They are working more diligently to provide people with better customer service. To do this, they meet with their customers monthly to provide status reports, and the contact person who initially sets up an account will continue to monitor the account over the long term.
White Shark Media also makes themselves available to their clients and to potential clients by offering a blog, monitored social media accounts:Facebook, Google Plus and Yelp. . They are easy to find, easy to reach and make themselves accountable for living up to the promises they make. Clients with concerns or complaints are never deleted or ignored, but taken seriously. The company has learned that this is the best way to make themselves more competitive over time.
The result of their efforts has been positive. New clients are consistently happier, long term clients are noticing and praising the changes and review sites are noting the dedication they have to the happiness and satisfaction of the people they serve. White Shark Media has set the standard for how companies should treat the complaints they receive; not with shame or denial, but as a learning experience.

Success of Status Labs in the Management of Online Reputation

The photos and status posted on social media have the power to make or break you. It can make you lose out on a job opportunity or an admission to your dream school. There are a number of things that you can do to ensure that your reputation is not soiled. First, use a browser that the search history is cleared and logged out then Google your name. This will enable you to see exactly what other people see when they look up your name.
Once that has been done, look through the first pages and check if there are any bad pictures, personal data, social media posts, negative reviews or articles that you would prefer to remove. You can remove personal data and social media posts. Alternatively, you can change your privacy settings. Creating new content that is current and relevant will act as a distraction and will build your reputation. In case there are photos that you are unable to take down, contact the website administrators and request them to take down the photos. Try a polite approach and if it does not work, you can contact a lawyer who will draft a take down notice.
There are online data broker firms that use people’s personal information to make online profiles. By removing this information and monitoring sites that do online brokering, you can keep your personal data off the internet. There are people who are unable to do this by themselves so they rely on companies like Status Labs to build their personal and business reputation.
Darius Fisher founded status Labs. The corporation is located in Austin, Texas. The firm has established other offices in Sao Paulo and New York. The company has been providing services to more than 1500 clients in over 35 countries. The firm also works with public figures and Fortune 100 brands to accomplish public relation targets and global marketing objectives.
The firm is an online status management company that helps clients and brands form a relationship with their target clients. It largely focuses on salvaging reputation of their clients and firms in the market. Status Labs creates solutions that help each client meet his or her needs.